Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, fill out a form, Use Live Chat or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since your browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, It won’t affect the user’s experience.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our homepage or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By emailing us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email

  • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at the email below.

  • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.


  • Algonac Physical Therapy Services

    555 St. Clair River Dr
    Algonac, MI 48001
    In the Community 1st Health Center

    Phone: 810-512-7474
    Fax: 810-626-6832
    Email: hqalgonac@hqpt.com

  • Auburn Hills Physical Therapy Services

    2675 Lapeer Road,
    Auburn Hills, MI 48326

    Phone: 248-838-9010
    Fax: 248-817-3108

  • Beverly Hills Physical Therapy Services

    Coming soon!

  • Chesterfield Physical Therapy Services

    32155 23 Mile Rd
    Chesterfield, MI 48047
    Located in the Creekside Plaza

    Phone: 586-713-5590
    Fax: 586-693-7364

  • Clarkston Physical Therapy Services

    32 S. Main Street
    Clarkston, MI 48346
    Located next to "the Union"

    Phone: 248-922-9001
    Fax: 248-213-9361

  • Clawson / Troy Physical Therapy Services

    901 West Maple Road
    Clawson, MI 48017

    Phone: 248-435-8230
    Fax: 248-213-9360

  • Clinton Township Physical Therapy Services

    21550 Harrington Street
    Clinton Twp, MI 48036

    Phone: 586-783-7590
    Fax: 586-439-5229

  • Lake Orion Physical Therapy Services

    3009 S. Baldwin Rd
    Lake Orion, MI 48359, Located in the Shops on Waldon Pond

    Phone: 248-393-7707
    Fax: 248-213-9359

  • Lapeer Physical Therapy Services

    411 W. Nepessing Street
    Lapeer, MI 48446

    Phone: 810-206-2200
    Fax: 810-250-7000

  • Macomb (21 & North Ave.) Physical Therapy Services

    23211 21 Mile Rd
    Macomb Township, MI 48042

    Phone: 586-231-0043
    Fax: 586-439-5573

  • Macomb West (Romeo Plank & 21) Physical Therapy Services

    46591 Romeo Plk Rd
    Macomb Twp, MI 48044
    Located in the Romeo Plank Medical Center

    Phone: 586-250-3300
    Fax: 586-863-4793

  • New Baltimore Physical Therapy Services

    52401 Ashley St
    New Baltimore, MI 48047
    Located in the Anchor Bay Aquatic Center

    Phone: 586-436-3900
    Fax: 586-439-5948

  • Novi Physical Therapy Services Therapy Services

    47250 W. 10 Mile Road,
    Novi, MI 48374

    Phone: 248-938-0606
    Fax: 248-817-3109

  • Oxford Physical Therapy Services

    765 S. Lapeer Rd
    Oxford, MI 48371

    Phone: 248-236-0035
    Fax: 248-213-9358

  • Pleasant Ridge Physical Therapy Services

    400 E 10 Mile Rd, Pleasant Ridge, MI 48069 Located inside Pulse Fitness

    Phone: 248-435-8230
    Fax: 248-327-2112

  • Richmond Physical Therapy Services

    67505 Main Street
    Richmond, MI 48062

    Phone: 586-636-3232
    Fax: 586-693-7382

  • Rochester Hills Central Physical Therapy Services

    245 Barclay Circle, Suite 1000
    Rochester Hills, 48307

    Phone: 248-650-4404
    Fax: 248-809-1839

  • Rochester Hills North Physical Therapy Services

    1469 N Rochester Rd
    Rochester Hills, MI 48307
    Located in the North Hill Shopping Center

    Phone: 248-289 5447
    Fax: 248-436-3674

  • Rochester Hills- South Physical Therapy Services

    2226 Crooks Rd
    Rochester Hills, MI 48309
    Located in the Secretary of State Plaza

    Phone: 248-289-3584
    Fax: 248-793-9837

  • Romeo Physical Therapy Services

    67962 Van Dyke Rd
    Romeo, MI 48065

    Phone: 586-336-4022
    Fax: 586-439-5230

  • Shelby Township Physical Therapy Services

    48875 Hayes Rd
    Shelby Twp., MI 48315
    Located in The Corners Plaza

    Phone: 586-532-9602
    Fax: 586-439-5380

  • Southfield Therapy Services

    29121 Northwestern Hwy, Ste A
    Southfield, MI, 48034
    Located in the Franklin Plaza

    Phone: 248-599-1166
    Fax: 248-327-3725

  • St. Clair Shores Physical Therapy Services

    20229 E 9 Mile, Ste 240
    St. Clair Shores, MI 48080
    Located in the Lakepointe Medical Center

    Phone: 586-265-5252
    Fax: 586-863-4791

  • West Bloomfield Physical Therapy Services

    4312 Orchard Lake Rd
    West Bloomfield, MI 48323

    Phone: 248-788-6100
    Fax: 248-327-3628

  • Anthology of Rochester Hills

    1775 S Rochester Rd,
    Rochester Hills, MI 48307

    Phone: 586-224-9426
    Fax: 586-693-7365

  • Blue Water Lodge

    2840 Keewahdin Rd
    Fort Gratiot Twp, MI 48059

    Phone: P:586-224-9426
    Fax: F:586-693-7365
    Email: hqassistedliving@hqpt.com

  • First & Main of Auburn Hills

    3151 E Walton Blvd, Auburn Hills, MI

    Phone: 586-224-9426
    Fax: 586-693-7365

  • Sanctuary at Mercy Village

    4170 24th Ave, Fort Gratiot Twp, MI

    Phone: 586-224-9426
    Fax: 586-693-7365

We have 25+ convenient locations

We love being close to our patients. Find out which of our premier facilities is nearest you!

View a list of all locations