Administrative Assistant- Overhead Athletic Institute

Location: 24415 Halsted Rd., Farmington Hills, MI, 48335

Type: Part Time

Education: high school

Qualifications:

• High School Diploma required.
• 1-2 years of experience working in an office setting preferred.

Skills:

• Proficiency in office software (Word, Excel, and scheduling platforms).
• Strong verbal and written communication skills.
• High attention to detail and ability to multi-task in a fast-paced sports environment.
• A professional demeanor and a passion for assisting in athlete development.

Responsibilities:

• Serve as the first point of contact for the institute; handle all incoming phone calls, faxes, and emails.
• Manage the Vagaro or internal scheduling systems, ensuring training sessions, camps, and clinics are accurately booked and staff calendars are updated.
• Process and file client waivers, registration forms, and referral logs to ensure records are current and compliant.
• Draft and send communications to clients, physician offices, and coaches as directed by the Director.
• Collect payments for training sessions and programs; ensure all transactions are recorded accurately in the billing system.
• Assist in the maintenance of weekly spreadsheets by entering data regarding new leads, attendance, and revenue.
• Provide detailed information to prospective clients about OAI programs and services.
• Assist in “Reactivation” efforts by reaching out to past clients via text or phone to encourage re-enrollment.
• Ensure every athlete and parent receives a professional, welcoming experience from the moment they enter the facility.

To be considered for this role, candidates must successfully pass an internal screening against the OIG Exclusions list.