Office Manager – Ferndale, MI

Location: 800 W. Nine Mile Rd. Ferndale, MI 48220

Qualifications:

• High School Diploma required.
• 1-2 years Front Office Specialist experience required.

Skills:

• Working knowledge of Microsoft Office and related office equipment
• Effective verbal communication skills
• Effective critical thinking skills
• Ability to multitask.
• Ability to work well in a demanding environment.
• Calm under stressful conditions or while interacting with upset patients.
• Goal-orientated.
• Self-motivated toward individual goals and group efforts

Responsibilities:

• Orientate and train the Front Office Specialists (FOS).
• Schedule, supervise, and direct the work of the front office staff.
• Assign cleaning duties and monitor the cleanliness of the lobby and front desk area.
• Prepare and route internal clinic communications to designated staff.
• Prepare external communications to physician offices on behalf of the Clinical Director.
• Complete the weekly statistical analysis spreadsheet, as well as the forms and reports for the Clinical Director.
• Maintain the office supply inventory and make purchases, as necessary.
• Prepare and submit the documents required for payroll.
• Complete the End of Day bank deposits and required communications.

Benefits:

• Opportunity for growth & Ownership
• Mentorship & career development
• Meaningful and rewarding work environment
• Help patients get out of pain and recover from injury
• Family and team-like environment
• Competitive benefits packages
• Medical, Dental and Vision insurance
• Short term, long term and life insurance
• Critical illness, hospital indemnity insurance, accident insurance
• Identity protection
• 401(k) with matching & retirement
• HSA and FSA plans available.
• Paid time off